Opened July 2000 by Stephen Kramer, a Gemmologist qualified from the Gemmological Association of Great Britain in 1987, and his wife Sue Kramer. Twenty-five years on the same corner of Commercial Street. Pre-owned platinum, gold and gemstone jewellery graded on the bench. Contemporary silver, pre-loved Tiffany & Co., bespoke and remodelling, repairs, scrap-gold valuations. The person who quotes you on a diamond is the person who graded it.
Twenty-five years of buying carefully and selling honestly. The pre-owned line is the one we are known for: every piece authenticated at the bench, every diamond graded under the same standards as a new-stone purchase.
Crown’s defining line. Every piece examined, authenticated and cleaned at the bench before it goes into the case. Diamonds and coloured stones graded by Stephen, the same person who will quote you. Pre-owned at a third to half of new, with the gemmology credential to back the grade.
Each stone graded under FGA / DGA standardsModern silver from simple stud earrings to statement pieces. A standing selection of genuine pre-owned Tiffany & Co. silver, usually a third to a half less than new. On pendants you choose from up to six chain styles and two lengths against the same piece.
Six chain styles, two lengths, one counterNew pieces and remounts of inherited stones. Engagement rings, wedding bands, anniversary remounts, brooches re-cased as pendants. GIA-certified diamonds on bespoke. Original gold can carry forward into the new mount where you want the metal to stay in the family.
GIA-certified on every bespoke diamondRing sizing, retipping claws, remounting stones, chain repairs, stone replacement. Rhodium re-plating restores dulled white gold to as-new condition. All by skilled craftsmen, with the same standards the bespoke pipeline uses.
On the bench, not couriered out
A Gemmologist qualified thirteen years earlier, his wife running the books and the floor, one shop on a corner of Commercial Street. The line they hold from day one is the line they have held since: jewellery is a relationship, not a quick sale, and the customer should never feel pushed.
Twenty-five years on, the same husband-and-wife team run the same shop on the same corner. Pre-owned platinum, gold and gemstone pieces pass over the bench under Stephen's FGA and DGA standards before they go into the cases. Bespoke commissions and remounts of inherited stones are designed at the counter and made on the bench. The pattern of the week has shifted to Thursday, Friday, Saturday at the counter and the rest of the week behind it, but the work and the standards are what they were in 2000.
“Jewellery is not about a quick sale, it is about a relationship, ensuring that in the cold light of day you will not feel pushed into a purchase.” Sue and Stephen Kramer, Harrogate Advertiser 21st-anniversary piece
A pre-owned fine jewellers is only as trustworthy as the person grading the stones. Most independents selling pre-owned rely on the dealer's word. Crown does not. Stephen Kramer qualified from the Gemmological Association of Great Britain as a Gemmologist (FGA) in 1987, and as a Diamond Grader (DGA). Every diamond and coloured stone passing the counter is graded by the same person who will sit with you across the case.
That qualification is what lets us run the pre-owned line at the scale we do. We can buy in confidence at auction, at trade, and from customers walking in with inherited pieces. We can quote in confidence at the counter. And we can stand behind a piece in five or ten years when the customer brings it back for a clean, a re-plate, or to remount the stone in a new setting for a daughter.
Internationally recognised gemmology qualification. The trade's name for “qualified to grade.”
The named diamond-grading qualification. Cut, colour, clarity, carat, on every stone.
The LMG Gemcheck card is accepted on all full-priced pieces in the shop.
The trade's named specialist jewellery insurer. Quote against reference AC221T.
A steady line at the counter since 2000. Free valuation; if you accept the offer we pay on the spot. Photographic ID and proof of address are required, the same as any registered jeweller in the country.
If the piece is worth more remounted than weighed, we will tell you, and you walk out with both options.
On any ring over £200. Bring it back if the fit settles in the first few months.
On any purchase over £500. The piece of paper your household insurer will ask for.
On any purchase over £500. Three years of bench-side care, no appointment needed.
The right tissue, the right box, the right ribbon. As it should be.
A short form for an indicative reply by email. Final quote at the counter when we see the piece. Bring it in to 23 Commercial Street any Thursday, Friday or Saturday and Stephen or Sue will sit with you and the piece.
23 Commercial Street
Harrogate, North Yorkshire
HG1 1UB
Phone · 01423 502000
Email · info@crownjewellersharrogate.co.uk
Find us · Commercial Street runs off Station Parade in central Harrogate. Five minutes from Bettys on Parliament Street and the Royal Pump Room Museum, ten minutes' walk from Harrogate station.
Three days at the counter, four behind it. Thursday, Friday and Saturday are the deep counter days. Sunday to Wednesday the bench is open, the books get done, and voicemail and email are checked. Email arrives in the order it lands and is replied to on the next counter day.
Quality at a substantial discount, with the same trust signal you would want on new. Every piece passing the counter is examined, authenticated and cleaned at the bench before it goes into the case. Diamonds and coloured stones are graded by Stephen, who qualified as a Gemmologist (FGA) from the Gemmological Association of Great Britain in 1987. Pre-owned, done properly, is a quieter way to own a finer piece. Done improperly, it is a risk. The qualification is the difference.
Yes. Bring the original piece in. The bench team will assess the stones, talk through what they will tolerate (older cuts and Victorian settings need careful handling), and we will design a new piece around them. Original gold can be melted and re-used in the new mount where you want the metal to stay in the family. Three to six weeks from sign-off to finished piece on most remounts.
A quiet, no-pressure conversation. We weigh, we test, we quote. Free valuation; if you accept the offer we pay on the spot. We do require photographic ID and proof of address for any buy-in, the same as any registered jeweller. If the piece is worth more as a remount than as scrap, we will tell you, and you walk out with both options.
Three deep days at the counter, four days for bench work, family and the books. After twenty-five years that is the working rhythm that fits Crown Jewellers. Thursday and Friday 10:00 to 17:00, Saturday 10:00 to 15:30. Outside those hours you can email info@crownjewellersharrogate.co.uk or leave a voicemail on 01423 502000 and we will reply when the counter opens.
Both. For straightforward purchases (a silver pendant, a Tiffany piece, a quoted scrap-gold remittance) we can post insured anywhere in the UK. For engagement rings, remounts and anything bespoke we ask you to come in to 23 Commercial Street at least once, ideally early in the process, so the design conversation happens with the piece in the room. Customers have travelled from across the country for the gemstone work.
No. The line we have held for twenty-five years is "jewellery is not about a quick sale, it is about a relationship, ensuring that in the cold light of day you will not feel pushed into a purchase." If the cheaper option is the right one for you we will tell you, and if the right answer is to wait we will tell you that too.